Job Summary:
The Security Manager oversees the safety and security of the building, artworks, staff, and visitors. Recruits, hires, trains and supervises part-time security officer force. Provides oversight and maintenance of all museum security systems, including contract guards, burglar and fire alarms, surveillance systems, access controls, and building maintenance as it relates to security. The position is responsible for emergency preparedness and disaster recovery procedures and will ensure that all security and life safety systems are up to the highest industry standards. The position will also supervise the maintenance and operation of the physical plant of the Museum and organize, direct, and coordinate the overall building maintenance programs for the Museum. Plan, direct, and administer the security operations of the museum.
Duties & Responsibilities:
- Manage all security staff, including recruiting, hiring, mentoring, training, coaching, disciplining, and terminating staff, as necessary.
- Develop and approve security staff schedules to ensure adequate coverage for the Museum’s general operations, programs, and events.
- Conducts all aspects of personnel management: pre-employment screening, comprehensive preliminary and ongoing training and evaluation, development of training and administration/instruction of subject matter;, undertaking daily supervision and annual reviews, coordinating a security staffing schedule.
- Establishes operating procedures and develops written policies for implementation.
- Overall operations and objectives must be carried out with minimal supervision.
- Supplements security officer positions as required to maintain an appropriate level of security for the facility and routinely tours the facility to identify safety and security risks.
- Must be available during non-business hours and for emergency on-call purposes to meet department needs.
- Supervise daily performance and conduct performance evaluations.
- Provide coaching and development opportunities, as appropriate. Manage performance issues and handle terminations as necessary.
- Coordinates museum operations with staff: Museum special events involving seasonal employees and outside vendors regarding orders, delivery, setup, and breakdown of special event items (food, furniture, etc.); provides access to special events throughout the academic year.
- Coordinates and assists with training and schedules special event Security.
- Manages recorded information in the form of an incident report writing system and detailed activity log entries.
- Strict adherence to accuracy of written documentation, timely notification of information, and proper dissemination of materials.
- Maintain all required documentation and complete all required reporting.
- Ensures proper archiving and storage of all information, including highly confidential materials.
Required Skills & Abilities:
- Experience working with security and access control systems and applications, alarm systems,
- Security surveillance systems and life safety procedures.
- Familiarity with security technologies (Card access, surveillance cameras, intrusion alarms, fire alarms & environmental monitoring).
- Possess a high work ethic and a proven ability to collaborate with teams to implement a strategic vision.
- Strong communication, problem-solving, time management and customer service skills.
- Working knowledge of MS Office, Outlook, Google applications, Incident Documentation Software and database administration.
- Ability to work independently and as a member of a team.
Education & Experience:
- Associate’s degree (Criminal Justice, Administration, and/ or Emergency Management) (required)
- Bachelor’s Degree (Criminal Justice, Administration, and/ or Emergency Management) (preferred).
- 7 years of security-related experience, preferably in a museum environment
- 5 years of experience in a supervisory capacity
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at a time.
Benefits and Compensation:
- Benefits include health, vision, dental, and life insurance, 401 (k) match, Paid Time Off, Flexible scheduling, disability coverage, parking stipend, and 13 paid holidays.
